Software Services

In the ever-evolving food industry of the UAE, where dining experiences are becoming more tech-driven and customer expectations are rising, having the right restaurant POS Dubai solution can be a game changer. With Dubai’s dynamic F&B scene, which includes everything from high-end fine dining to fast-paced cloud kitchens, the need for robust restaurant software in Dubai has never been greater. According to a 2024 report by Gulf Business, over 72% of UAE restaurants that adopted modern POS systems saw improvements in order accuracy, billing speed, and inventory control within the first three months.

But with so many options available in the market, how can restaurant owners and food entrepreneurs choose the best system tailored for their needs? In this article, we uncover the top 6 point of sale restaurant software solutions dominating the UAE in 2025. Whether you’re managing a full-service restaurant or a small cafe, this detailed review will guide you through features, benefits, and what sets each POS apart.

Why Choosing the Right Restaurant POS System Matters

Choosing the right POS software goes beyond just managing transactions. For UAE restaurant owners, it’s about integrating technology that streamlines operations, ensures compliance with VAT laws, and enhances customer service. A high-functioning POS system allows restaurant managers to monitor real-time sales, track inventory, schedule staff, and even oversee online delivery orders.

Dubai’s restaurant ecosystem is highly competitive and regulated. With VAT policies and language localization requirements in place, the POS system needs to do more than process payments. It should be an all-in-one restaurant management platform. Investing in the wrong system can lead to operational delays, frustrated customers, and revenue leakage.

An efficient restaurant POS is especially crucial during peak hours and seasonal rushes, like Ramadan or New Year’s Eve, when customer volumes surge. POS systems optimized for Dubai’s market can help restaurateurs maintain a seamless experience, retain staff productivity, and stay ahead of competitors.

Key Features to Look for in a UAE-Ready POS System

In a market like Dubai, a standard POS won’t suffice. Restaurant owners should ensure their POS solution includes UAE-specific capabilities. A few critical features should be non-negotiable when selecting the right POS:

Cloud-based access is one. With the rise of remote work and multi-location management, cloud POS platforms allow owners to access data in real-time from any device. This is particularly beneficial for managing multiple branches across different Emirates.

VAT-ready software is essential in the UAE, where Federal Tax Authority (FTA) compliance is mandatory. POS systems should automatically calculate VAT, generate compliant invoices, and export tax reports easily.

Arabic language support ensures inclusivity and ease of use for Arabic-speaking staff. Many leading systems today offer bilingual interfaces to streamline operations.

Additionally, restaurant owners should consider features like digital menus, QR-based ordering, online payment gateway integration, and smart inventory management. Some solutions even integrate with third-party delivery apps, allowing restaurants to sync their operations with platforms like Talabat or Deliveroo.

Top 6 Point of Sale Restaurant Software Picks in UAE (2025)

SISGAIN POS – A Robust All-in-One Platform for Growing Restaurants

SISGAIN POS is one of the most acclaimed restaurant management platforms globally, and it has made inroads into the UAE market in 2025. Toast is cloud-based and built specifically for the food service industry, offering a highly intuitive interface, fast onboarding, and deep customization.

SISGAIN’s strength lies in its ability to support everything from full-service restaurants to food trucks. It provides real-time inventory tracking, smart reporting tools, and detailed staff management features. Toast also integrates seamlessly with various online ordering and delivery systems, making it a suitable option for Dubai restaurants focusing on delivery services.

Its VAT-compliant billing and Arabic support make it a great fit for the UAE’s regulatory environment. However, Toast can be pricier compared to local solutions, but it’s worth the investment for restaurants looking to scale.

Lightspeed Restaurant – Ideal for Multi-Outlet and Fine Dining Venues

Lightspeed Restaurant has gained popularity in the UAE thanks to its comprehensive features tailored for high-end restaurants and chains. It supports multiple branches, menu customizations, and real-time sales reporting.

Designed for complex restaurant setups, Lightspeed offers capabilities such as ingredient-level inventory tracking, customer loyalty programs, and multi-device compatibility. It also provides 24/7 customer support and training tools that make it easier for new staff to adapt.

Dubai-based restaurants benefit from Lightspeed’s powerful analytics dashboard that helps business owners track performance across locations. The system is VAT compliant and offers bilingual support, which is essential in a multicultural service environment like Dubai.

Revel Systems – For Fast-Paced Quick Service and Takeaway

Revel Systems is tailored for fast-service restaurants, cafes, and takeaways where speed and simplicity are paramount. This iPad-based POS system excels in quick billing, contactless payments, and self-service kiosk integrations.

In the UAE market, Revel’s value lies in its ability to integrate with online food aggregators, handle VAT requirements effortlessly, and manage real-time kitchen orders. Its offline capabilities also ensure that operations continue smoothly even during internet outages—a vital feature for high-traffic locations.

With custom reporting, schedule management, and loyalty program tools, Revel offers a well-rounded package for small to medium-sized restaurants in Dubai.

Square for Restaurants – Cost-Effective for Startups and Food Trucks

Square is globally known for its affordability and simplicity. Square for Restaurants brings these values into the F&B space with a user-friendly interface and low entry cost. For food trucks and startup cafes in Dubai, this platform offers all the basics: order management, mobile payments, employee tracking, and VAT invoice generation.

Square’s cloud-based system makes it ideal for small restaurants with limited tech infrastructure. It also supports mobile and tablet ordering, reducing the need for bulky hardware.

While it may lack some of the deeper customization available in larger platforms, Square is an excellent option for new restaurants wanting to establish a professional, digital point of sale restaurant software solution.

POSist – UAE-Centric POS for Local Operators

POSist is gaining popularity in the Middle East thanks to its local focus. Built for the unique requirements of UAE restaurants, POSist includes powerful modules like kitchen display systems, raw material management, central kitchen support, and real-time vendor tracking.

One standout feature is its multi-lingual UI, supporting both Arabic and English. VAT invoicing, FTA compliance, and easy reporting make POSist especially attractive to restaurant owners in Dubai and Abu Dhabi.

It also offers detailed analytics on sales trends, employee performance, and inventory movement—ideal for data-driven decision-making. POSist can be a top choice for medium-to-large enterprises looking for a solution tailored to the region.

Oracle MICROS Simphony – Enterprise-Grade POS for Hospitality Chains

Oracle’s MICROS Simphony is the gold standard for large-scale restaurant and hospitality chains. Used by major global brands, this POS system offers an unmatched level of control, customization, and integration.

Simphony is particularly strong in analytics, multi-location synchronization, and enterprise security. While the system is complex and comes at a premium, it’s designed for restaurants that need powerful tools to handle high volumes and detailed reporting.

In Dubai’s thriving hospitality sector, where large resorts and franchise chains dominate, Oracle MICROS is an ideal solution. It is compliant with UAE taxation laws, supports multiple currencies, and can be localized for language and user permissions.

POS System	Best For	VAT Compliant	Language Support	Starting Price (AED)
SISGAIN	Mid to Large Restaurants	Yes	English/Arabic	49/month
Lightspeed	Fine Dining & Multi-Outlet	Yes	English/Arabic	900/month
Revel Systems	Fast Service, Cafes	Yes	English/Arabic	750/month
Square	Food Trucks, Small Cafes	Yes	English Only	450/month
POSist	Local Restaurants, SMBs	Yes	English/Arabic	600/month
Oracle MICROS	Enterprise Chains	Yes	Multilingual	Custom Pricing

How to Choose the Right POS Based on Restaurant Type

Different types of restaurants require different POS functionalities. For example, a fine-dining venue in Downtown Dubai will prioritize tableside ordering and customer data tracking, while a busy shawarma outlet in Deira needs speed and payment flexibility.

Cafes and food trucks should choose systems that are mobile, affordable, and easy to set up. Square is a great fit for these types of businesses. Fast-casual restaurants benefit from platforms like Revel Systems that emphasize quick service and delivery integration.

Fine dining or full-service restaurants should focus on POS systems that offer customization, staff training modules, and deep analytics—Lightspeed or Toast serve these needs well. Chain restaurants and franchises should look for scalable solutions like Oracle MICROS or POSist to manage multiple outlets under one interface.

Assess your restaurant’s daily operations, peak hour challenges, and customer preferences before making a decision. Always opt for a system that not only fits your budget but also supports your long-term growth.

Regulatory Compliance & UAE Localization Tips

The UAE government, particularly the Federal Tax Authority, has stringent regulations on VAT compliance. Restaurants must generate FTA-approved invoices and submit periodic VAT filings. An ideal POS system should support automatic VAT calculations, include tax fields on receipts, and allow exporting of VAT reports in FTA-accepted formats.

Language is another key consideration. Arabic support is more than a convenience—it’s a necessity for many local restaurants. Bilingual systems empower your staff to operate the system with ease and reduce errors.

Finally, consider whether the POS provider offers local support or has partnerships with UAE-based IT providers. This ensures quicker service and compliance with local server/data requirements.

POS Trends to Watch in 2025 for UAE Restaurants

The POS industry is evolving rapidly, and UAE restaurants are adopting trends that enhance customer experience and operational efficiency. Some notable developments include:

AI integration, where POS systems analyze customer behavior and recommend menu items or promotions. Predictive analytics also help in forecasting demand and reducing waste.

Voice-assisted ordering and chat-based service interfaces are becoming common in high-end restaurants, reducing wait times and improving customer satisfaction.

Self-checkout kiosks and table QR menus are reshaping how guests interact with restaurants. These are particularly effective in malls, food courts, and quick service venues.

Integration with CRM and loyalty platforms enables restaurants to build long-term relationships with customers, sending personalized offers and tracking their preferences.

Final Thoughts: Investing in the Right POS Pays Off

The right pos in restaurants can be the backbone of operational success, especially in a fast-paced and competitive market like the UAE. From ensuring regulatory compliance to offering seamless customer service, your POS software impacts every corner of your restaurant’s business.

Whether you’re a small cafe in Al Barsha or a fine-dining establishment in Dubai Marina, choosing the right POS will determine your ability to scale, serve, and succeed. We recommend evaluating your business size, budget, service style, and integration needs before making the final decision.

At SISGAIN, we offer fully customizable restaurant POS software tailored to the UAE market. Book a free demo today and discover how we can help your restaurant thrive in 2025 and beyond.